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General Terms and Conditions Webshop

Article 1 – Definitions

In these conditions, the following terms shall have the following meanings:

  1. Cooling-off period: the period within which the consumer may exercise their right of withdrawal.
  2. Consumer: the natural person who does not act for purposes related to trade, business, craft, or professional activity.
  3. Day: calendar day.
  4. Digital content: data produced and delivered in digital form.
  5. Durable data carrier: any tool – including email – that enables the consumer or entrepreneur to store information addressed personally to them in a manner that allows future consultation or use for a period adequate to the purpose of the information, and which allows unchanged reproduction of the stored information.
  6. Right of withdrawal: the consumer’s possibility to withdraw from the distance contract within the cooling-off period.
  7. Entrepreneur: the natural or legal person offering products, (access to) digital content and/or services to consumers at a distance.
  8. Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance sales of products, digital content, and/or services, whereby exclusive or additional use is made of one or more means of distance communication up to and including the conclusion of the agreement.
  9. Means of distance communication: a means that can be used to conclude a contract without the consumer and entrepreneur being together in the same place at the same time.

Article 2 – Identity of the Entrepreneur

Industrial Education Center B.V.
Operating under the name: INEDCENTER
Visiting address: Robijnstraat 4, 1812 RB Alkmaar
Telephone number: +31 (0)72 2040 888
Email address: info@inedcenter.nl
Chamber of Commerce (KvK) number: 84516264
VAT number: NL863389123B01

Article 3 – Applicability

  1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
  2. Prior to the conclusion of the distance contract, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate, before the contract is concluded, how the general terms and conditions can be inspected at the entrepreneur’s premises and that they will be sent free of charge as soon as possible at the consumer’s request.
  3. If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, it will be indicated, before concluding the contract, where the general terms and conditions can be consulted electronically and that they will be sent electronically or otherwise free of charge at the consumer’s request.
  4. In the event that, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraphs shall apply accordingly, and in the event of conflicting conditions, the consumer may always rely on the applicable provision that is most favorable to them.

Article 4 – The Offer

  1. If an offer has a limited duration or is subject to conditions, this shall be expressly stated in the offer.
  2. The offer contains a complete and accurate description of the products, digital content, and/or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the products, services, and/or digital content offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
  3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to acceptance of the offer.

Article 5 – The Agreement

  1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and complies with the stated conditions.
  2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.
  3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
  4. The entrepreneur may, within the law, investigate whether the consumer can meet their payment obligations, as well as all facts and factors relevant for responsibly concluding the distance contract. If, based on this investigation, the entrepreneur has sound reasons not to enter into the agreement, they are entitled to refuse an order or request or to attach special conditions to execution.
  5. The entrepreneur will send the following information to the consumer, at the latest upon delivery of the product, service, or digital content, in writing or in a way that the consumer can store it on a durable data carrier:
    • the visiting address of the entrepreneur’s business establishment where the consumer can lodge complaints;
    • the conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
    • information about guarantees and existing after-sales service;
    • the price including all taxes of the product, service, or digital content; where applicable, the costs of delivery; and the method of payment, delivery, or performance of the distance contract;
    • the requirements for terminating the agreement if it has a duration of more than one year or is of indefinite duration;
    • if the consumer has a right of withdrawal, the model withdrawal form.

Contactinformation

If you have any questions, complaints or comments after reading these Terms and Conditions, please feel free to contact us in writing or by email.

Industrial Education Center bv
Diamantweg 7
1812 RC, Alkmaar
The Netherlands

Phonenumber: 072-2040888
Email: info@inedcenter.com

Chamber of Commerce number: 95956271
VAT number: NL867398796B01 

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